What AI models does SynapticAI support?

SynapticAI gives you access to 50+ AI models from OpenAI (GPT-5, GPT-4.1), Anthropic (Claude 4, Claude 3.5), Google (Gemini 2), Meta (Llama 4), Mistral, DeepSeek, and more - all through a single platform and unified API.

Is SynapticAI free to use?

Yes! Our Free plan gives you full access to the GPT suite with unlimited conversations. You can upgrade to Pro ($20/mo) for all 50+ models, or Business ($200/mo) for team features, CRM, email marketing, and bot integrations.

How is SynapticAI different from ChatGPT?

Unlike ChatGPT which only gives you access to OpenAI models, SynapticAI aggregates 50+ models from all major providers. You also get business tools like CRM, email marketing, landing pages, WhatsApp/Telegram bots, and a developer API.

Can I use the API to integrate AI into my own app?

Absolutely. Our REST API gives you programmatic access to all 50+ AI models, image generation, video generation, and text-to-speech. Full documentation with code examples is available at getsynaptic.ai/docs.

Does SynapticAI offer team or business plans?

Yes. Our Business plan includes team workspaces, role-based permissions, CRM, email marketing, social media automation, WhatsApp and Telegram bot integrations, website widget, landing page builder, and priority support.

Is my data secure on SynapticAI?

Yes. We use industry-standard encryption for data at rest and in transit. We do not train AI models on your data. Your conversations and files are private and can be deleted at any time.

Can I cancel my subscription anytime?

Yes, you can cancel your subscription at any time from your account settings. Your access continues until the end of the current billing period. No cancellation fees.

How to Automate Customer Support with AI Bots

Step 1: Create Your Bot

Start by creating a new bot in SynapticAI. Choose a name, set a system prompt that defines your bot's personality and knowledge domain, and select which AI model to use. We recommend Claude 4 Sonnet for customer support due to its excellent reasoning capabilities.

Step 2: Build Your Knowledge Base

Upload your FAQ documents, product manuals, and support guides. SynapticAI uses RAG (Retrieval-Augmented Generation) to give your bot accurate, grounded answers based on your actual documentation - reducing hallucinations dramatically.

Step 3: Connect Your Channels

Connect your bot to WhatsApp Business API, Telegram, Discord, Slack, or Microsoft Teams. Each integration takes less than 5 minutes. You can also embed the website widget on any page with a single script tag.

Step 4: Set Up Automation Flows

Use the visual flow builder to create automation sequences: welcome messages, keyword triggers, escalation to human agents, follow-up sequences, and satisfaction surveys. Everything runs automatically 24/7.