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Privacy Policy

1. Introduction

This Privacy Policy explains how Dacosoft Solution SRL (RO45873293), operating under the brand SynapticAI ("we", "us", "our"), collects, uses, discloses, and safeguards your information when you visit our website and use our services. We are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and Romanian data protection law.

2. Data Controller

The data controller responsible for your personal data is:

3. Information We Collect

We may collect the following types of personal data:

4. How We Use Your Data

We use your personal data for the following purposes:

5. Legal Basis for Processing

Under the GDPR, we process your data based on:

6. Data Sharing

We do not sell your personal data. We may share your data with trusted third-party service providers who assist us in operating our platform (e.g., payment processors, cloud hosting providers, AI model providers). All third parties are contractually obligated to protect your data.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Account data is retained for the duration of your account and deleted within 30 days of account closure, unless legally required to retain it.

8. Your Rights

Under the GDPR, you have the right to:

9. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption, access controls, and regular security assessments.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date above.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at contact@getsynaptic.ai.